5.13

5.13 Policy on retention and completion rate are clearly defined and implemented.

5.13.1 Retention policy of the institution;

5.13.2 Data on drop-drop-outs and completion rates of students;

5.13.3 Description of support programs and services for low- achieving students to help them perform better in their studies; 5.13.4 Periodic review of practices and mechanisms to determine whether these support admission and retention efforts;

5.13.5 Utilization of information pertaining to student drop-outs and strategies to improve retention.